LL1853-The Human Performance Engine-Leading Beyond Tech Hype - Leading Leaders - Leading Leaders TV

J. Loren Norris takes listeners on a raw, unfiltered ride through the hidden costs of AI adoption. He opens with a vivid comparison: the wheel once reshaped labor, and now AI bots are doing the work of interns, marketers, and even internal auditors. The host warns that when a handful of robotic employees replace a team, the organization still has massive work to manage—often with invisible pricing models that pop up when you least expect them.Norris recounts a personal saga of building an AI‑generated website, only to wrestle with DNS errors, a downed legacy site, and endless correction fees. He describes how the AI tool churned out a graphic for his speaking calendar, missed several dates, and demanded extra CPU cycles—yet still billed for each fix. The story illustrates a broader pattern: AI promises efficiency but delivers hidden fees, broken workflows, and frustration for both leaders and staff.The episode pivots to a historical analogy. Norris recalls the era of yellow‑pages advertising, a regulated industry that recouped the cost of laying telephone wire. When cellular towers made that infrastructure obsolete, the buried copper and fiber remained—much like legacy systems that linger while AI tools claim to replace them. He draws a parallel to “lost‑leader” pricing, where cheap AI services lure users only to charge exorbitant fees for essential updates or corrections.Throughout, Norris stresses vigilance. He urges leaders to recognize the seductive “free cigarette” model—AI tools that hook users with low‑cost entry points and then bill heavily for the real value. He also plugs Narrative Warriors, a training program that teaches authentic storytelling without relying on AI, reinforcing the episode’s core thesis: human performance, not tech hype, should drive leadership.The takeaway is clear: stay skeptical of AI’s glossy promises, scrutinize hidden pricing, and invest in genuine narrative skills to keep your organization resilient and human‑focused.

Categories: Business Coaching